Succession Planning
Find your Rising Stars Flexible Time Scales
Who is it for?
Are you a Senior Manager who wants to invest in their rising stars; their future managers and directors; have a seamless transfer when you promote a person? This training course is designed to give your managers of the future a bit of a head-start. Many people are promoted because they are “good at what they do”. The training course will give them the tools to make the transition to manager that much easier.
What is it about?
This training course gives the delegate the information and skills that will help them understand the role and responsibilities of a manager. It is broken down into 7 modules that run for 3 hours at a time. These training modules are designed to give the delegates an overview to key areas. These are agreed with the Senior Managers of the business to ensure they match business needs. It is recommended that the delegates spend time with their manager during the course. This will be discussed and agreed with Senior Management.
Course Overview
- So What is Management?
- Health & Safety – Law & Responsibilities
- Teams and how they work
- Assertiveness and managing difficult situations
- The Managers role in Customer Care
- Planning and Time Management
- Basic Finance for Non- Financial Managers
How will I be able to use it?
- Bring confidence and knowledge to your role
- Understand how people tick
- Understand your managers role and responsibilities
- Make a positive impact on your business
- Each delegate receives comprehensive training notes and handouts to take with them.